Goto Resolve , without the guesswork.
Hands-on reviews, honest head-to-head comparisons and plain-English buying guides for remote access, RMM, helpdesk and patch-management software.
GoTo Resolve
Best all-round remote support
★★★★★★★★★★4.3- Remote support, access & ticketing in one
- Genuinely useful free tier
- Zero-trust command signing
Start with a buying guide
Pick the category you're shopping for — each one ends in a ranked shortlist.
Best Remote Support
Ranked tools for one-off support and ad-hoc remote sessions.
Best RMM Tools
Monitoring & management platforms for MSPs and IT teams.
Best for Small Business
Affordable platforms you can run without a full-time admin.
Best Helpdesk & Ticketing
Turn scattered support requests into a tidy, tracked queue.
Best Patch Management
Keep every endpoint updated and close security gaps.
Best Free Remote Desktop
Genuinely free tools, including open-source options.
TeamViewer Alternatives
Cheaper, lighter tools that do most of what it does.
Pricing Compared
Real costs: per-technician, per-endpoint and hidden fees.
This year's top picks
Our highest-rated tools right now, scored on setup, features, security, support and value.
GoTo Resolve
Remote support, access and ticketing in one console, with a genuinely useful free tier.
AnyDesk
Fast, lightweight remote control with a tiny client, at a price that undercuts the big names.
NinjaOne
A modern RMM with strong patch management and automation, wrapped in a clean interface.
Why trust GotoResolve
We're a publisher, not a reseller. Here's what that means for you.
Truly independent
No vendor sponsorships or paid placements. Affiliate links never change a score, and criticism is never removed for payment.
Transparent scoring
Every tool runs through the same five-part framework, and we publish exactly how it works.
Security-first
We weight abuse-resistance and scam-safety, because remote access is the most targeted category in tech support.
Kept current
Pricing and features get re-checked and dated, so you're not reading last year's verdict.
Not sure where to start?
Our remote-support shortlist takes the guesswork out of it in five minutes.